Frequently Asked Questions
On this page:
- What are typical order delivery times?
- How do you handle rush orders?
- Is the clothing machine washable?
- Can I ship my items to a different address?
- Is the mounting hardware included with the grille badges?
- Can you embroider a logo on my own clothing item?
- How are logo colors chosen?
- Can I place an order for customized logo embroidery colors?
- Can I make changes to an existing order?
- Can I cancel an order?
- What is NAMGAR’s refund policy for regalia?
- How do you handle back ordered items?
- What payment methods are available?
- How are orders shipped?
- How are orders for Canadian and international destinations shipped?
- Can non-members order NAMGAR Regalia?
Items in stock will ship the same week. Custom orders will take 4-6 weeks.
Where possible, we will do what we can to ensure rush orders are delivered on time. However, if the item is not in stock it could take 4-6 weeks to ship. To avoid disappointment, please place all orders with plenty of lead time. Please ensure you indicate the required delivery time in the Comments Section of the Order Form, if you have a date to meet, e.g. a birthday.
Yes, all clothing items are machine washable, but it is always best to follow the manufacturer's label instructions.
Yes, it is included with all of the grille badges except the Magnette badge. For the Magnette badge, you will need to use two round-headed stainless Phillips head screws to make your own mounting.
Yes, in most cases. Please email Regalia Sales to inquire for details.
The supplier will choose the most appropriate color for embroidered logos. As a standard practice, light color embroidery thread will be used on dark colored garments, and dark color embroidery thread will be used on light colored garments.
Should you wish to order customized colors for the logo, please provide specific details in the Comments Box of your Order Form, e.g. if you want a blue to match Glacier Blue, please indicate this in the Comments Box.
The SMALL print – NAMGAR, and the regalia producers, cannot guarantee that the color of the logo thread will exactly match your car color, but will do our best. The return policy will not apply to special order items, i.e, you have to keep what you order.
Changes can be made to a placed order, providing the order has not been placed with NAMGAR’s supplier. Please contact Regalia Sales and mark your email urgent.
An order may be canceled provided the order has not been shipped or placed with NAMGAR’s supplier. Please contact Regalia Sales and mark your email urgent.
Click here to view the NAMGAR Regalia Refund Policy.
NAMGAR will hold your order until all items are available for shipment.
Currently the only payment method available for online ordering is thru PayPal - either by Credit Card or bank transfer on a PayPal account, or by Credit Card if you do not have a PayPal account. Click here for further information on paying thru PayPal.
All orders are shipped via the US Postal Service.
Shipping to Canada and other international locations is via the US Postal Service.
Yes, we will be happy to supply regalia items to non-members.
Last updated on October 15, 2016.